| 1. Can I get a free trial month? |
| For some services the merchants give a free trial period, for others, they do not. Whether the merchants can or not for the service you wish to subscribe to will be clearly spelled out in Easecard's game info pages. |
| 2. Must I use USD for payment? |
| You may pay via RMB Yuan by using Easecard. |
| 3. I download the game client, but my computer is shut down while I run the game, why this happens? |
| American and European online games have high demand for the PC hardware, so please check the hardware requirement before running the games. |
| 4. Can I pay for my game account directly on Easecard website? |
| Please first log to the merchant's site to create or enter your account. Select PayByCash to subscribe or add credit to your account, and then click Easecard as your payment method. Please see the details on subscription steps on Easecard page. |
| 5. What if I have a technical problem with a service that I'm paying for? |
| You can get technical help from the merchant's customer service staff. |
| 6.I am using an Easecard in a foreign country, what shall I pay attention to? |
| When you fill in with PayByCash.Com's billing registration form, please change the name of country to China (CN). By doing so, you may see the Easecard payment option and then enter Easecard payment gateway. |
